From EasyJet to British Airways – these are the most generous travel companies, and the ones which will really sting you
FROM motorway crashes to forgotten passports and seemingly endless airport check-in queues, there are a LOT of hold-ups that could make you miss your flight.
If you’ve got a bit carried away on your latest mini break, and accidentally missed your flight home, this is how to avoid paying sky high costs with each airline.
Which major airlines will help if you miss your flight?
Not all airlines are the same. In fact, the way they handle passengers who have missed their flights is very different.
Here’s a guide to the policies of the major UK airlines, including EasyJet, BA and Virgin…
If you know you’re often late late, budget airline EasyJet offer missed flight cover from just £7.50.
The airline will put you on the next available flight free of charge, or offer a full refund, as long as you get to the airport within four hours of your scheduled departure time.
Simply head to the EasyJet Sales Desk or call the 24 hour Missed Flight Cover Helpline (if sales desk is unmanned).
If you didn’t plan ahead, EasyJet also offer an £80 Rescue Fee to book onto the next available flight, as long as you arrive within two hours of your scheduled departure time.
Ryanair offer a Missed Departure Fee, at a cost of £100, to book onto the next available flight.
But there is a catch – you have to be at the ticket desk within one hour of your scheduled departure time.
If you miss your flight, there are no refunds or transfers available – and you’ll have to buy a new ticket. Tough break.
Flybe flights are not only non-refundable but the company will also cancel any return or onwards reservations booked with them.
So make sure you let them know if you’re running late, and at risk of missing your flight.
Monarch do not offer refunds if you miss your flight. The airline suggest going to the ticket desk, or buying a new flight online.
Thomas Cook do not offer to refund missed flights, but the airline do offer assistance in booking another journey.
However, a spokesmon told The Mirror: “We do minimise the cost where we can but the customer does have to pay something.”
BA do not offer refunds if you miss your flight.
They do automatically book you onto the next available connecting flight if your first flight was delayed, but only if both legs of the journey are through BA.
A spokesman explains: “If you booked your connecting flight separately with another airline, we won’t be able to help, even if our flight was delayed.
“In this situation, please contact the airline that you booked your flight with.”
Virgin customers are not automatically offered refunds if they miss their flights.
However, some frequent flyers have been moved onto the next available flight free of charge – if they have gold or platinum club status.
While others flyers may be offered a fee to change their booking.
Are there any other ways to claim money?
If you’re on a package holiday and your tour operator hasn’t got you to the airport on time, it is their responsibility to move you onto the next available flight at their own expense.
Meanwhile, most travel insurance policies include missed flights – and should cover any expenses incurred booking new flights etc.
The maximum you can claim for missed flights is normally £1,000 – and you need to have a valid reason.
These can, but don’t always, include public transport delays and car break-downs or crashes. They don’t include oversleeping, sorry.
Anyone who misses a flight can also reclaim their Air Passenger Duty tax. This can be up to £73 for a long-haul economy flight.
MILE HIGH MORTUARY
If there’s a passenger called Jim Wilson on your plane… they’re probably DEAD
PAT’D BE PROUD!
Couple take road trip through Europe after converting an old postman’s van into a camper van for £500
Nature’s beauty is captured by the winners of the National Geographic Travel Photographer of the Year Awards
Why you shouldn’t have sex in a plane toilet – a secret latch under the ‘lavatory’ door sign opens it from OUTSIDE
How savvy travellers save HUNDREDS of pounds on flights by hunting out ‘error fares’ – and you can do it too
TROUBLE IN PARADISE?
The Foreign Office is warning Brits to avoid large gatherings in the Maldives capital